Overview

At VegetableCart.co.in, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we are here to help. Please read our detailed refund and cancellation policy below.

1. Refund Policy

1.1 Eligibility for Refunds

Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it.
  • Be in the original packaging.
1.2 Proof of Purchase

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

1.3 Partial Refunds

There are certain situations where only partial refunds are granted (if applicable):

  • Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
  • Any item that is returned more than 5 days after delivery.
1.4 Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

1.5 Late or Missing Refunds

If you haven’t received a refund yet, please:

  • Check your bank account again.
  • Contact your credit card company; it may take some time before your refund is officially posted.
  • Contact your bank; there is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at support@vegetablecart.co.in.

1.6 Sale Items

Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

2. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@vegetablecart.co.in and send your item to:

  • BASAVRAJ ENTERPRISES
    Address: No:118, NEAR AYAPPA TEMPLE, ZUARINAGAR,
    SANCOALE, GOA,
    SANCOALE, SOUTH GOA,
    GOA- 403726
  •  Phone: 9172615825
  •   Email:support@vegetablecart.co.in

 

3. Shipping Returns

To return your product, you should mail your product to:

  • BASAVRAJ ENTERPRISES
    Address: No:118, NEAR AYAPPA TEMPLE, ZUARINAGAR,
    SANCOALE, GOA,
    SANCOALE, SOUTH GOA,
    GOA- 403726
  •  Phone: 9172615825
  •   Email:support@vegetablecart.co.in


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

4. Contact Information

For any questions or concerns regarding refunds and cancellations, please contact us at:

  • BASAVRAJ ENTERPRISES
    Address: No:118, NEAR AYAPPA TEMPLE, ZUARINAGAR,
    SANCOALE, GOA,
    SANCOALE, SOUTH GOA,
    GOA- 403726
  •  Phone: 9172615825
  •   Email:support@vegetablecart.co.in

 

By shopping with VegetableCart.co.in, you agree to these terms. We appreciate your business and are committed to providing a positive shopping experience. Thank you for choosing VegetableCart.co.in.